PipTCGSupport
PipTCG is a location-based marketplace and social app for buying, selling, and trading physical trading cards with collectors near you.
Get Help
The fastest way to reach us is by email: support@piptcg.com. You can also ask the community and the team in our Discord server.
You can also send us questions, suggestions, or complaints directly from the app using the Help & Support feedback form, found under Settings.
Report a Problem or User
If you encounter content or behavior that violates our guidelines:
- In the app: long-press the post, message, or listing (or open a user's profile) and choose Report. You can also block users to prevent further contact. Reports are reviewed and acted on within 24 hours.
- By email: send details to support@piptcg.com, including the username involved and what happened.
Account Deletion
You can delete your account and associated data at any time from within the app: go to Settings → Privacy & Security → Delete Account.
If you cannot access the app, email a deletion request to support@piptcg.com from the email address on your account and we will process it manually. Deletion requests are processed within 30 days.